Your Queries, Answered
Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) page, where we address common inquiries and provide you with the information you need to make informed decisions. If you have any additional questions, feel free to reach out to our customer support team for further assistance.
At Zohaistar, we stand out with our unwavering commitment to excellence. We blend fashion and function seamlessly, offering premium sportswear and activewear that empower your active lifestyle. Our focus on quality, comfort, and trendsetting designs makes us your ultimate choice for exceptional athletic apparel.
We understand that finding the perfect fit is crucial. To help you, we provide detailed size charts on our product pages. Additionally, our customer support team is ready to assist you with any sizing queries or concerns you may have.
Absolutely! We offer customization services to add your team or brand’s logo to our sportswear. Contact our team for more information on custom orders, including minimum order quantities and lead times.
We offer reliable shipping and delivery options to ensure your orders reach you in a timely manner. Shipping costs and delivery times may vary based on your location and the size of your order. Please refer to our Shipping and Delivery page for more details.
We want you to be completely satisfied with your purchase. If you receive a faulty or incorrect item, please reach out to our customer support team within 14 days of delivery. We’ll be happy to arrange a return or exchange for you. Please review our Returns and Exchanges policy for more information.
Yes, ethical manufacturing and sustainability are integral to our values. We prioritize eco-friendly materials and ethical production practices to minimize our environmental impact while providing you with high-quality sportswear.
You can contact our customer support team via email or phone. Visit our Contact Us page for more information on how to get in touch with us.
Yes, we offer attractive bulk discounts for wholesale orders. If you are interested in placing a wholesale order, please contact our sales team for more details.
Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor your order’s status and estimated delivery date.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Rest assured that your payment information is safe and protected with us.
We hope these FAQs have answered your questions. If you need further assistance, don’t hesitate to contact our dedicated customer support team. Thank you for choosing Zohaistar as your trusted sportswear partner!